Frequently-Asked Questions

(See also:)    Alaska Tours     Canada Tours     Mexico Tours

Renting An RV To Go On A Caravan

This, of course, is possible, and there are RV rental agencies in El Paso, San Diego, and Seattle. The only problem with this idea is that RV rental is quite expensive, running over $400 per week for a self-contained 20-foot motor home. By the time you add your tour fee, gasoline, and groceries, you are looking at a substantial sum of money. The largest RV rental is cruiseamerica.com, 800-327-7799.

Rig Preparation

Included in your 60 day prior-to-tour information is a Tracks vehicle inspection checklist which lists spare parts and other provisions that you will need for your particular caravan.

Pets

Pets are welcome on all Tracks caravans except overseas. But, care of pets on the caravan is the owner's responsibility, so be sure to ask your wagon master for specific guidance. Tracks reserves the right to limit the number of pets per rig to be accepted on a tour.

Rig Facilities

Your rig must have water, electricity, and sewer capability for all Tracks caravans.

Tracks Guarantee

Tracks guarantees prices on confirmed reservations, so why not protect yourself by reserving early?

Tracks Tours Include:

•    reservations and coordination of all travel, RV parks, events
•    accommodations in best available RV parks
•    best available transport to included events
•    information packet
•    experienced wagon master couple who arrives at rendezvous point 3-days prior (5-days Mexico)
•    emergency assistance by wagon masters (except rallies)
•    pre-tour call from wagon masters
•    detailed road logs (except rallies) and departure briefings
•    RR & ferry fees when part of tour
•    tours normally limited to 21 rigs (Copper Canyon 22, Yucatan 19, rallies 25 rigs)
•    tips at Tracks functions
•    discounts for singles
•    $100 credit for your next Tracks tour

Tracks tours do not include:

• vehicle insurance
• fuel and rig maintenance
• meals except where specified

Deposit

Tour deposit, $300, reserves a space and guarantees the tour price. Standbys valid only with deposit. Discounts honored only at time of reservation. Balance due 90-days prior to tour date.

Cancellations

Cancellations by customer received prior to tour, $300 charge. Tour date and after, pro rata refund of tour fee less $300, including no-shows. Overseas tours 60 or less days prior $3,500, departure and after including no-shows, forfeit tour fee. Cancellation insurance is recommended.

Cancellations by suppliers: Tracks will diligently pursue satisfactory and timely performance by the various purveyors of services but cannot be responsible for changes in ferry, railroad, or other services, sickness, weather, strikes, precipitous price increases requiring cancellation, or other causes.

Other cancellations: If Tracks cancels a tour—full refund. If you are a standby and do not get on your tour —full refund. Tracks reserves the right to cancel a reservation or terminate participation of a customer if actions or conditions present a threat to the well-being, comfort, or safety of the other tour participants.

Suppliers

Tracks acts only as agent for suppliers who provide the services advertised. Tracks accepts no liability for damage or injury sustained on tours. Tours, meals, transportation, services, and facilities are to be utilized at the time scheduled and as scheduled.

Assistant Wagon Masters

Tracks assistant wagon masters remain in the rear of the tour, assist with minor mechanical problems, and in event of a major breakdown, render aid and ensure the rig gets to a repair facility.

Overseas

Air Options: For maximum flexibility, international air is arranged directly by tour members who may use the services of Tracks’ airline booking agent Center Travel, attention: Georgina, 800-528-6129 (they are familiar with Tracks’ operations) or another. Trackers are responsible for arriving at the designated rendezvous point on or before the tour date.